From Spreadsheets to Scale
See how Clubside Tours, a fast-growing tour operator, replaced scattered spreadsheets with one platform and handled 3x more enquiries without growing the team.
// The company
About Clubside Tours
- ✓ A fast-growing tour operator running group and FIT packages
- ✓ 10+ years curating leisure and adventure trips
- ✓ Specialises in Himalayan circuits and South-East Asia
- ✓ Headquartered in Delhi, with a regional desk in Bangalore
- ✓ Known for quick, personalised itineraries and repeat clientele
Company Type
Tour Operator
Destination (Operating In)
Himalayas and South-East Asia
Active User
2 Years
// Before & after
The Sembark difference
The same team, the same season — two completely different ways of working.
The Struggles That Were Holding Them Back
- 1 Enquiries tracked across a maze of spreadsheets, with leads slipping through the cracks
- 2 Quotes were rebuilt from scratch every time, slowing down response times
- 3 No shared view of supplier rates meant constant back-and-forth over email
- 4 Peak-season volume overwhelmed the team and made follow-ups inconsistent
Why Sembark Changed Everything
- ✓ All enquiries now live in one pipeline, so nothing slips through
- ✓ Reusable itinerary templates cut quote turnaround to minutes
- ✓ Centralised supplier rates ended the endless email loops
- ✓ The same team now handles 3x more enquiries without burning out
Ready to turn your manual chaos into digital clarity? See it live in 30 minutes.
Request 30-min demo →// The relationship
A Long-Term Partner, Not Just a Software
- ✓ Clubside Tours sees Sembark as core to how it scales, not just a tool
- ✓ Onboarding was smooth and the team adopted it within weeks
- ✓ Each release has unlocked new ways to serve clients faster
- ✓ Reporting now drives planning decisions ahead of every season
- ✓ A single platform keeps sales, operations, and finance aligned
// Straight from the director's desk
Ananya credits Sembark with turning a chaotic peak season into a predictable, repeatable process
She regularly recommends it to peers looking to scale without losing the personal touch
Ms. Ananya Rao
Founder, Clubside Tours